Due to the Coronavirus pandemic, many states and communities have implemented various and ever-changing restrictions to aid in the prevention of spreading the virus. This impacts the delivery of some shipments.
Accordingly, as a condition of sale, by placing an order you are confirming you are able to receive shipments, which includes being physically present to accept delivery. If your order is returned due to any restrictions, you are responsible for the return shipping charges and any applicable storage fees.
Further, all orders totaling more than $1,000 for any plastic bottle and/or any plastic dispensing closure is considered a Special Purchase Order because the items are in high demand and/or are not items we routinely stock, and are therefore not eligible for return, exchange, or refund.
We will accept normal returns on unopened/unused items inside of 15 days of delivery, subject to a 15% restocking fee plus return shipping charges.
